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Pharmacy Manager

Kroger Tucson, Arizona
pharmacy manager pharmacy store safety management store management patient care customer service teamwork regulations leadership coordinator
March 17, 2023
Tucson, Arizona

Department: FRYS Pharmacy
Position Type: Employee
Position Reports To: Store Management/Pharmacy Coordinator
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt

Position Summary:

To effectively direct and supervise the activities of all Pharmacy associates while providing high quality, patient-centered pharmacy services. Create an outstanding patient experience through exceptional service and patient care. Establish and maintain a safe and clean environment that encourages our patients to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
Assist in the delivery of safe and accurate pharmacy services

  • Promote trust, teamwork, and respect among associates to help achieve company/store goals
  • Communicate company, department, and job specific information to associates
  • Develop proper schedules to manage customer volume during hours of operation
  • Train and develop associates on job performance and participate in the performance appraisal process
  • Adhere to all local, state, and federal laws, and company guidelines, including those pertaining to the practice of Pharmacy
  • Fill prescriptions accurately and follow all accuracy protocols to avoid mistakes
  • Ensure compliance with all state, county and local weights and measures laws and labeling requirements
  • Constantly maintain and uphold principles of patient care while providing superior customer service
  • Develop a system for keeping knowledge current so as to continually deliver up to date/accurate information in the provision of pharmacy service
  • Recognize company insurance programs and stay within plan parameters as outlined
  • Assist technicians with calling customer's doctors concerning re-fills, when needed
  • Ensure that technicians apply pharmacy updates bi-monthly
  • Input data accurately into the pharmacy system
  • Understand and send yearly licensing materials to State and Board of Pharmacy to be processed
  • Administer vaccinations pursuant to State of Arizona Regulations
  • Adhere to HIPAA Regulations and uphold Patient Privacy rules
  • Display a positive attitude
  • Monitor and control expenses for the department
  • Maintain an awareness of inventory/stocking conditions; note discrepancies in inventory
  • Plan, organize and supervise the inventory process
  • Reinforce safety programs, comply with safety procedures, identify unsafe conditions, and notify store management
  • Properly inspect equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • Minimum BS in Pharmacy from accredited college of Pharmacy
  • Arizona State Board of Pharmacy RPh license in current/good standing
  • Obtain/maintain immunization certification. Newly hired pharmacists are to enroll in an approved certification course within 90 days of hire, and be fully licensed within 180 days of hire

Desired Previous Job Experience

  • Retail pharmacy preferred

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: Pharmacy Degree (BS-Pharmacy/PharmD) Required
Required Certifications/Licenses: Pharmacy Board License
Shift(s): [[mfield4]]
Regions: West

States: Arizona

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